Terms of Service

[Zenergy Solar LLC

Terms of Service

Effective Date: March 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("user," "you," or "your") and Zenergy Solar LLC ("Company," "we," "our," or "us") governing your access to and use of our website, services, communications, applications, and digital platforms.

By accessing, browsing, subscribing to, or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you should discontinue use of our services immediately.

1. Eligibility and Acceptance

Our services are intended for individuals who are legally capable of entering binding agreements.

By using our services, you represent and warrant that:

• You are at least 18 years old

• You have the legal authority to agree to these Terms

• All information you provide is truthful and accurate

We reserve the right to refuse service to anyone at our sole discretion.

2. Permitted Use of Services

You agree to use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws.

You agree not to:

• Use services for fraudulent or illegal activities

• Interfere with website functionality, servers, or security systems

• Attempt unauthorized access to accounts, networks, or data

• Misuse communications, automated messaging systems, or service infrastructure

You are solely responsible for your conduct and any information you submit while using our services.

3. Intellectual Property Rights

All materials provided on our website or services — including logos, text, graphics, images, branding, layouts, software, and service descriptions — are the exclusive property of Zenergy Solar LLC or its licensors.

These materials are protected by copyright, trademark, and applicable intellectual property laws.

No portion of our content may be copied, reproduced, republished, modified, distributed, or transmitted without prior written consent from Zenergy Solar LLC.

4. SMS Communications and Consent

By providing your mobile phone number and opting in, you provide express written consent to receive SMS communications from Zenergy Solar LLC.

These communications may include:

• Appointment confirmations

• Service updates or notifications

• Installation or service coordination

• Customer support messages

• Promotional or marketing messages (if separately consented)

Consent to receive SMS communications is not required as a condition of purchasing goods or services.

5. Message Frequency and Data Rates

Message Frequency

Messaging frequency varies depending on your interactions with our services.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier's plan.

Responsibility

You are responsible for any messaging or data charges incurred through your mobile carrier.

6. Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop receiving messages, reply with one of the following keywords:

STOP

This will immediately unsubscribe you from all SMS communications from Zenergy Solar LLC.

HELP

Provides support information or directs you to contact assistance.

After sending STOP, you will receive one final confirmation message. No additional messages will be sent unless you opt in again.

7. Carrier Liability Disclaimer

Wireless carriers and service providers are not liable for delayed, failed, or undelivered messages.

Delivery of SMS communications is subject to carrier network availability and service conditions beyond our control.

8. Customer Support and Assistance

For questions or assistance regarding our services, please contact us:

Email

[email protected]

We strive to respond to all inquiries within a reasonable timeframe.

9. Disclaimer of Warranties

Our services are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties, express or implied, regarding the reliability, availability, accuracy, or suitability of our services for any particular purpose.

Your use of our services is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, Zenergy Solar LLC shall not be liable for indirect, incidental, consequential, or special damages resulting from:

• Use or inability to use our services

• Communication errors or system failures

• Service interruptions or downtime

• Third-party services, platforms, or provider failures

11. Indemnification

You agree to indemnify, defend, and hold harmless Zenergy Solar LLC, its officers, employees, affiliates, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your misuse of services

• Violation of these Terms

• Infringement of any third-party rights

12. Termination of Services

We reserve the right to suspend, restrict, or terminate your access to our services at any time for violations, misuse, or operational reasons, with or without notice.

Termination does not waive any outstanding obligations owed by either party.

13. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy here:

[PRIVACY POLICY LINK]

14. Dispute Resolution and Governing Law

Governing Law

These Terms are governed by the laws of the United States and the state in which Zenergy Solar LLC operates.

Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved in the appropriate courts of competent jurisdiction within the United States.

15. Changes to Terms

We may revise or update these Terms periodically to reflect changes in our services, technology, or legal requirements.

Updated versions will be posted on this page with a revised Effective Date.

Your continued use of our services after updates are posted constitutes acceptance of the revised Terms.

16. Contact Information

For questions, concerns, or requests related to these Terms of Service, please contact us:

Business Name

Zenergy Solar LLC

Email

[email protected]

Business Address

520 Robinson Ln

Wilmington, DE 19805

Zenergy Solar LLC | Copyright 2025 | All Rights Reserved | Privacy Policy | Terms of Service

520 Robinson Ln

Wilmington, DE 19805