Privacy Policy
[Zenergy Solar LLC
Privacy Policy
Effective Date: March 2026
Zenergy Solar LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage your information when you interact with our website, services, communications, applications, or digital platforms.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect
We collect information in several ways in order to provide, improve, and operate our services effectively.
A. Personal Information You Voluntarily Provide
We may collect personal information that you voluntarily provide when you:
• Fill out contact or inquiry forms
• Request a quote, consultation, or service
• Subscribe to newsletters, updates, or promotions
• Schedule services, appointments, or meetings
• Register for an account or online platform
• Communicate with us through phone, SMS, email, chat, or support channels
This information may include:
• Full name
• Email address
• Phone number
• Mailing or service address
• Business or company information (if applicable)
• Appointment or consultation details
• Service request details
• Payment or billing information (if applicable)
• Any other information you choose to provide
B. Automatically Collected Information
When you visit our website or digital platforms, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring websites or URLs
• Interaction data such as clicks, scrolling, and navigation behavior
This information helps us understand how users interact with our services and allows us to improve functionality and performance.
C. Cookies and Tracking Technologies
We may use cookies, pixels, tags, and similar tracking technologies to:
• Enhance website functionality
• Analyze website traffic and trends
• Store user preferences
• Improve marketing effectiveness
• Deliver relevant advertisements or communications
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
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2. How We Use Your Information
We use collected information for legitimate business and operational purposes, including:
• Providing and delivering requested services
• Responding to inquiries and support requests
• Scheduling and confirming consultations or service appointments
• Managing customer relationships and service records
• Improving website functionality and user experience
• Sending service updates, reminders, or notifications
• Sending marketing or promotional communications (with consent where required)
• Conducting analytics and performance monitoring
• Maintaining internal records and operational management
• Complying with legal and regulatory obligations
We only use personal information in ways that are lawful, relevant, and necessary to support our services and operations.
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3. SMS Communications and Opt-In Consent
If you provide your mobile phone number and opt in to receive SMS communications, you expressly consent to receive text messages from Zenergy Solar LLC.
These messages may include:
• Appointment confirmations
• Service notifications or updates
• Consultation scheduling updates
• Customer support messages
• Promotional messages (only if you have opted in)
Message Frequency
Messaging frequency may vary depending on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. You may receive one final message confirming your opt-out.
Support
Reply HELP for assistance or contact us directly at [email protected].
Re-Enrollment
If you previously opted out, you may re-subscribe through our website or by contacting our support team.
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4. Mobile Information Sharing Statement
We do not sell, rent, trade, or share your mobile phone number or SMS opt-in data with third parties for marketing or promotional purposes.
Your mobile information is used solely for communication related to services you requested.
This policy applies to all mobile-originated data and consent records.
We maintain strict internal policies and vendor agreements to ensure mobile data is handled securely and responsibly.
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5. Sharing of Personal Information
We limit the sharing of personal information and disclose data only in the following situations:
A. Service Providers
We may share information with trusted third-party service providers that assist with business operations, such as:
• Website hosting providers
• Customer relationship management (CRM) platforms
• Payment processors
• Communication platforms (email, SMS, chat)
• Analytics and marketing tools
• Customer support systems
These providers are contractually required to safeguard your data and may only use it for authorized services.
B. Legal Compliance
We may disclose personal information if required by law, regulation, legal process, or government request.
C. Protection of Rights
We may disclose information to:
• Enforce our policies or agreements
• Protect our rights, property, or intellectual property
• Prevent fraud, abuse, or security threats
• Protect the safety of customers, employees, or the public
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6. Data Security and Safeguarding
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
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7. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain legitimate business records
• Comply with legal obligations
• Resolve disputes or enforce agreements
When personal information is no longer required, it is securely deleted or anonymized.
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8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent where applicable
• Opt out of marketing communications
To submit a privacy request, please contact us at:
We will respond to valid requests within the timeframe required by applicable law.
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9. Children's Privacy
Our services are not directed toward individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will promptly remove it from our systems.
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10. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
We encourage users to review the privacy policies of any third-party sites they visit.
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11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.
Updates will be posted on this page with a revised Effective Date.
Continued use of our services after policy updates indicates acceptance of the revised policy.
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12. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Business Name
Zenergy Solar LLC
Business Address
520 Robinson Ln
Wilmington, DE 19805